The right expertise.
For what comes next.
Eight broad roles for e-commerce. Choose the area you need covered; each director brings together the related tasks and is tailored to your business.
Each role goes on sale only after its package has been tested.
8 roles · All roles
CMOPortrait unavailableAI-powered roleLeadership
Chief Marketing Officer
$499 one-timeLead your brand, marketing and customer growth.
- Set brand, marketing strategy and campaign priorities
- Connect social media, SEO, email and retention plans
- Coordinate the marketing team and review results
CFOPortrait unavailableAI-powered roleLeadership
Chief Financial Officer
$499 one-timeBring clarity to your money and financial decisions.
- Plan budgets, cash flow and financial reporting
- Oversee accounting, payment reconciliation and financial controls
- Review margins, forecasts and investment decisions
COOPortrait unavailableAI-powered roleLeadership
Chief Operating Officer
$499 one-timeKeep the business running smoothly from order to delivery.
- Plan purchasing, inventory and supplier operations
- Improve fulfilment, shipping, returns and team handoffs
- Set operating routines and review costs and delivery performance
CTOPortrait unavailableAI-powered roleLeadership
Chief Technology Officer
$499 one-timeLead your store technology, systems and development.
- Plan the storefront, architecture and development priorities
- Connect business tools, data and automation
- Review technical quality, security and reliability
PMPortrait unavailableAI-powered roleGrowth & experience
Performance Marketing Director
$499 one-timeTurn paid traffic and store conversion into a clear growth plan.
- Plan paid advertising, budgets and creative tests
- Improve landing pages, conversion and acquisition journeys
- Review campaign results, attribution and acquisition costs
ECPortrait unavailableAI-powered roleGrowth & experience
E-commerce Director
$499 one-timeLead the store, products and commercial performance.
- Plan product ranges, merchandising and marketplace sales
- Improve pricing, promotions and the shopping experience
- Review sales, product performance and commercial priorities
CSPortrait unavailableAI-powered roleGrowth & experience
Customer Service Director
$499 one-timeBuild a better experience before and after purchase.
- Set support workflows, service standards and team guidance
- Improve complaints, returns communication and customer retention
- Review customer feedback, quality and support performance
DSPortrait unavailableAI-powered roleGrowth & experience
Design Director
$499 one-timeBring the brand, store and creative work together.
- Guide brand identity, website design and customer experience
- Create design systems, creative briefs and campaign direction
- Review usability, visual quality and design consistency
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